Comments on: Front Desk Log http://www.birdrockhotel.com/55/front-desk-log/ Tue, 07 Sep 2010 03:40:53 +0000 hourly 1 http://wordpress.org/?v=3.0 By: Brynn http://www.birdrockhotel.com/55/front-desk-log/comment-page-27/#comment-2070 Brynn Tue, 07 Sep 2010 03:40:53 +0000 http://www.birdrockhotel.com/55/front-desk-log/#comment-2070 What do you all think of getting a nice mat to put by the lobby door for rainy days like these? Aloha everyone! I will miss you. What do you all think of getting a nice mat to put by the lobby door for rainy days like these?

Aloha everyone! I will miss you.

]]> By: Myah http://www.birdrockhotel.com/55/front-desk-log/comment-page-27/#comment-2068 Myah Sun, 05 Sep 2010 01:44:41 +0000 http://www.birdrockhotel.com/55/front-desk-log/#comment-2068 COUPLE O THINGS 1. folks in sucia and skippy are storing dive suits in the back bathroom which they will pick up Sunday for a 9:00 dive. 2. These same folks are requesting an early mini breakfast for Monday Am as they are leaving early. ALOHA Safe travels to the "smarty girls". May the wind blow warmly upon your cheeks, may the sunset be spectacular, the drinks stay cold. See you on the flip side, I will miss you cutting up the grapes into little bunchies etc. xoxoxoxo COUPLE O THINGS

1. folks in sucia and skippy are storing dive suits in the back bathroom which they will pick up Sunday for a 9:00 dive.

2. These same folks are requesting an early mini breakfast for Monday Am as they are leaving early.

ALOHA

Safe travels to the “smarty girls”. May the wind blow warmly upon your cheeks, may the sunset be spectacular, the drinks stay cold.
See you on the flip side, I will miss you cutting up the grapes into little bunchies etc. xoxoxoxo

]]> By: Brynn http://www.birdrockhotel.com/55/front-desk-log/comment-page-27/#comment-2067 Brynn Sat, 04 Sep 2010 04:33:31 +0000 http://www.birdrockhotel.com/55/front-desk-log/#comment-2067 Awww you guys are the sweetest! You have such kind, encouraging words and are so helpful and appreciative, it really makes working here all that much more enjoyable and rewarding. Thank you, THANK YOU!!! Awww you guys are the sweetest! You have such kind, encouraging words and are so helpful and appreciative, it really makes working here all that much more enjoyable and rewarding. Thank you, THANK YOU!!!

]]> By: Steffi http://www.birdrockhotel.com/55/front-desk-log/comment-page-27/#comment-2066 Steffi Fri, 03 Sep 2010 04:51:04 +0000 http://www.birdrockhotel.com/55/front-desk-log/#comment-2066 Oh Halley, you wonderful spreader of team spirit, guest and dog whisperer and all around amazing person, thank you so much for your post (about the toaster, ha, ha). You are the bestest! ...and you are right, you guys are amazing. I haven't been here in 2 weeks and everything is in top shape. The place looks flawless, things labeled, put away, organized, food ordered, guests taken care of, not 20 000 guest complaints in my inbox. Without you, Halley, Myah and Brynn, we wouldn't have had the incredible season we did have. Thank you so much. Have a fantastic time in Hawaii, girls, sip a drink with an umbrella for all of us and when you come back, we'll have a staff meeting and figure out the Winter and all that. Love you. Oh Halley,
you wonderful spreader of team spirit, guest and dog whisperer and all around amazing person, thank you so much for your post (about the toaster, ha, ha). You are the bestest!
…and you are right, you guys are amazing. I haven’t been here in 2 weeks and everything is in top shape. The place looks flawless, things labeled, put away, organized, food ordered, guests taken care of, not 20 000 guest complaints in my inbox. Without you, Halley, Myah and Brynn, we wouldn’t have had the incredible season we did have. Thank you so much.
Have a fantastic time in Hawaii, girls, sip a drink with an umbrella for all of us and when you come back, we’ll have a staff meeting and figure out the Winter and all that.
Love you.

]]> By: Cindy http://www.birdrockhotel.com/55/front-desk-log/comment-page-27/#comment-2065 Cindy Thu, 02 Sep 2010 17:21:08 +0000 http://www.birdrockhotel.com/55/front-desk-log/#comment-2065 Hi all, Okay, now I remember this happened last upgrade. So for now, all existing reservations that were made before August 31, 2010 may have a 1 cent overage or shortage. If this happens please post the difference to payment selection “voucher” This should not happen to reservations that were made after the upgrade. **I just noticed the blog clock is off, it is actually only 10:38 am.. That threw me for a minute.. Thanks, Hi all,

Okay, now I remember this happened last upgrade. So for now, all existing reservations that were made before August 31, 2010 may have a 1 cent overage or shortage. If this happens please post the difference to payment selection “voucher”

This should not happen to reservations that were made after the upgrade.

**I just noticed the blog clock is off, it is actually only 10:38 am.. That threw me for a minute..

Thanks,

]]> By: Cindy http://www.birdrockhotel.com/55/front-desk-log/comment-page-27/#comment-2064 Cindy Thu, 02 Sep 2010 17:19:50 +0000 http://www.birdrockhotel.com/55/front-desk-log/#comment-2064 Thanks to Khai we now have our new SJ Health Club vouchers.. Check them out and offer them up… $15.00 for a day at the fitness club 17 yrs old and up, children the age of 6 yrs to 16 are $10.00, children under the age of 5 are free. Please treat them as you would any other voucher. Enjoy the sunny day… It is perfect back to school weather..:) Thanks to Khai we now have our new SJ Health Club vouchers.. Check them out and offer them up… $15.00 for a day at the fitness club 17 yrs old and up, children the age of 6 yrs to 16 are $10.00, children under the age of 5 are free.
Please treat them as you would any other voucher.
Enjoy the sunny day… It is perfect back to school weather..:)

]]> By: Halley http://www.birdrockhotel.com/55/front-desk-log/comment-page-27/#comment-2063 Halley Thu, 02 Sep 2010 05:36:57 +0000 http://www.birdrockhotel.com/55/front-desk-log/#comment-2063 Hey guys, Guess what?! We have a new toaster, WOOT WOOT! We're keeping the old one as a back-up, FYI. Also, the new system is messing with me. When I check people out it often leaves a balance of $0.01, which I then have to manually take off their bill. Why does this happen and how do I prevent it, anyone? Hey guys, Guess what?!

We have a new toaster, WOOT WOOT! We’re keeping the old one as a back-up, FYI.
Also, the new system is messing with me. When I check people out it often leaves a balance of $0.01, which I then have to manually take off their bill. Why does this happen and how do I prevent it, anyone?

]]> By: Cindy http://www.birdrockhotel.com/55/front-desk-log/comment-page-27/#comment-2061 Cindy Tue, 31 Aug 2010 18:29:54 +0000 http://www.birdrockhotel.com/55/front-desk-log/#comment-2061 Okay the booking options are back to the way the use to be.. Yah... Okay the booking options are back to the way the use to be.. Yah…

]]> By: Cindy http://www.birdrockhotel.com/55/front-desk-log/comment-page-27/#comment-2060 Cindy Tue, 31 Aug 2010 18:14:41 +0000 http://www.birdrockhotel.com/55/front-desk-log/#comment-2060 Hi all, We just updated our WRP, you may not even notice much, but please check it out. One thing I noticed was that now it shows which guest are in, when you view the main calendar page. The other thing is that now when an online reservation comes in it does not show the details of the extra’s they are interested in on their main customer page, you have to see if there are additional costs and then go into their profile and see what they have selected. I have an email into WRP, and am requesting this to be changed back to the old way, so I will let you know if they can. Under miscellaneous on the left hand side of the WRP page, click on New Features to see what they have added. You can also look at the training videos there also. Just to refresh of course :) What do you think of this weather, it tells me it is time for school…:) Have a good Tuesday.. Hi all,
We just updated our WRP, you may not even notice much, but please check it out. One thing I noticed was that now it shows which guest are in, when you view the main calendar page.
The other thing is that now when an online reservation comes in it does not show the details of the extra’s they are interested in on their main customer page, you have to see if there are additional costs and then go into their profile and see what they have selected. I have an email into WRP, and am requesting this to be changed back to the old way, so I will let you know if they can.
Under miscellaneous on the left hand side of the WRP page, click on New Features to see what they have added. You can also look at the training videos there also. Just to refresh of course :)
What do you think of this weather, it tells me it is time for school…:)
Have a good Tuesday..

]]> By: Halley http://www.birdrockhotel.com/55/front-desk-log/comment-page-27/#comment-2059 Halley Tue, 31 Aug 2010 05:42:23 +0000 http://www.birdrockhotel.com/55/front-desk-log/#comment-2059 Brynn!!! You wonderful, industrious little creature!!! You left the hotel looking great as always, and not only did you do your chores, you did most of the closing chores too! Thanks for making my night smooth and relaxing as can be. We are not worthy!!! ;) Myah!!! No guest can ever say enough great things about you. You are just so dang lovable. They always seem slightly disappointed when they realize it's me here and not you, asking, "When will Myah be here next?" lol. Steffi!!! You are the best boss, willing to work with us to make sure we get the most out of not just our jobs but life outside the jobs. Thanks for rolling with the nutty schedules and being so chill and fun. Cheers to the Birdrock crew! Brynn!!! You wonderful, industrious little creature!!! You left the hotel looking great as always, and not only did you do your chores, you did most of the closing chores too! Thanks for making my night smooth and relaxing as can be. We are not worthy!!! ;)
Myah!!! No guest can ever say enough great things about you. You are just so dang lovable. They always seem slightly disappointed when they realize it’s me here and not you, asking, “When will Myah be here next?” lol.
Steffi!!! You are the best boss, willing to work with us to make sure we get the most out of not just our jobs but life outside the jobs. Thanks for rolling with the nutty schedules and being so chill and fun.
Cheers to the Birdrock crew!

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